REP - Schedule a Service Call On-Line!

Simply fill in the requested information in the form below and we'll take care of the rest! As always, thank you for choosing Roessner Energy Products.

IMPORTANT! Please read before submitting your request. DO NOT use this form for emergency, after hours, or weekend service needs. For EMERGENCY, AFTER HOURS, or WEEKEND REQUEST, please call our office, 419-678-4858, where our 24 hour answering service will forward your call to us ASAP!

You can use this form anytime to schedule a service call unless it is for one of the above.

Once your request is submitting, a Customer Service Representative will be in contact with you by phone or e-mail, whichever you choose, to confirm the date and time of your service appointment within 24 hrs of receiving your request within the exception of weekend request, most times it will be sooner. Any special request you may have, should be addressed at that time. Thank You for using our Online Service Call Request Form!

Customer Information -
Please tell us about yourself to help us better serve you!

* Required Field

Name:                    *
Address:                *
PO Box/Appt #:
City:                       *
State:                     *
Zip Code:               *
Daytime Phone:     *
Evening Phone:
E-mail:                    *

Date:
Time:

Do you have a Service Contract with us?

    Yes
    No

Type of Call

    Air Conditioner Tune-up
    Furnace Cleaning
    Furnace & Air Conditioner Combo
    Electrical Repairs
    Standby Generator Service Needed
    Non-Emergency Repair

If a repair call, Please provide a brief description of the problem in the box below.

Appointment

Please provide us with 3 dates (mm,dd,yr) that you are available for an appointment. A customer service rep will contact you and we will do our best to accommodate your busy schedule.

What time of day would you prefer for your appointment?
8 - 11 am
1 - 4 pm
doesn't matter
For those of you who have extremely busy schedules or work full-time, fill in a time frame of 2 hours that work best for you!

How would you like our representative to contact you?
email      phone

Other Information

Please tell us what prompted you to contact us today/and/or how did you hear about us? Please select all that apply.
Radio Ad - Which Station
Yellow Pages
Yellow Book USA
Direct Mail
Word of Mouth - Who can we thank
Our Trucks
Internet Search Engine - Which one
Hotlink from another website
I am already customer
Other:
Comments/Special Requests:

Please press the "Submit" button only once. It may take a few moments, a confirmation form will be displayed when your request has been processed. Please make sure that the confirmation page shows up so that you know your request went through. Thank You!